How will my data be stored?

In May 2018 the Data Protection Act was replaced by the General Data Protection Regulations (GDPR). The changes to the Data Protection Act were aimed at ensuring that your personal, confidential and sometimes sensitive data, is held privately and securely.

How long will you hold my information for?

As a registered member of the NCH I will follow their guidance. I will keep written records stored securely for 8 years after the last interaction with adult clients, up to the age of 25 years for a child under 16 when last seen, or 26 years for 17 – 18 year olds.

What if I would like my data to be destroyed before this date?

Under GDPR rules, you are able to request the deletion of any of your records at any time.

Am I able to see or get a copy of the information held by you?

In line with GDPR, yes, within 30 days. You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please email Contact@klahypnotherapy.co.uk in the first instance.

What are your reasons for collecting this information?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address, which you have provided with prior consent.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail.
• We may use the information to customise our website according to your interests.

How do I know that you will store my information securely?

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Are our discussions within the hypnotherapy sessions confidential?

Yes, unless I need support from my supervisor or I believe that you are about to harm yourself or another.

What if I see you outside of a hypnotherapy session?

I will not acknowledge you unless you acknowledge me and are looking for a response.

Will you discuss information about me with other health and social care professionals?

Only with your written consent.

Who is the Data Controller and what is their ICO registration number?

Kim.L.Abbott will be the Data Controller and the ICO registration number is: ZB564201